Privacy Policy

Privacy Policy

Welcome to Apex Arena! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

  1. Information We Collect

When you use Apex Arena, we only collect the minimum information required to operate tournaments effectively:

Game ID / Username – Needed to register you in tournaments and display rankings.

Phone Number – Used for verification, withdrawals, and customer support.

We do not collect unnecessary personal details such as Aadhaar, PAN, or bank account numbers.

  1. How We Use Your Data

Your information is used strictly for platform-related purposes, such as:

Managing tournament participation, rankings, and match results.

Sending notifications about upcoming tournaments and platform updates.

Providing customer support via WhatsApp or in-app communication.

Improving user experience through analytics tools (e.g., Google Analytics).

We do not use your data for marketing without your consent.

  1. Payment Information

Deposits are securely processed through Razorpay (a trusted third-party payment gateway).

Withdrawals are processed via UPI (linked to your phone number).

We do not store or save your card details, UPI ID, or bank account information.

  1. Data Storage & Security

All tournament data, rankings, and match records are securely stored on encrypted servers.

We take appropriate security measures to prevent unauthorized access, loss, or misuse of your data.

Your data is never sold, traded, or rented to third parties.

  1. Account Deletion & Data Removal

If you wish to delete your account, you may contact our customer support via WhatsApp.

Upon confirmation, all your personal data will be permanently deleted from our servers (except where required by law).

  1. Third-Party Services

We may use trusted third-party services, such as:

Google Analytics – for anonymous user behavior analysis to improve our platform.

Payment Providers (Razorpay/UPI) – to handle deposits and withdrawals securely.

These third parties may collect limited anonymized data, but we never share your personal details with them for marketing purposes.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on the app/website with the revised date.

  1. Contact Us

For privacy-related concerns, account deletion requests, or any queries, contact us at:
📱 WhatsApp: ‪+91 6289683390‬

By using Apex Arena, you acknowledge and agree to this Privacy Policy.