At Apex Arena, all tournament registrations are final and non-refundable once a user successfully registers for a match.
Refunds will only be applicable in the following cases:
The tournament is cancelled by Apex Arena due to technical issues or insufficient participants.
The user has deposited funds into their wallet but the balance is not updated within 24 hours, and the user requests cancellation.
Duplicate or excess payments for the same deposit are made accidentally.
Important Notes:
No refunds will be issued if a player fails to join the match on time after successful registration.
Room ID and password are shared before the match, and it is the player’s responsibility to join on time.
Refunds (if applicable) are processed within 3–5 business days to the original payment method or UPI ID.
For refund-related queries, contact us at:
Email: apexelites2024@gmail.com
WhatsApp: +91 6289683390